Welcome

Welcome to the Guardian Media Group's IT Help Desk Knowledge Base

This resource is designed to help you navigate the various tools and services we use to stay productive and connected.

What You'll Find Here

• Microsoft Outlook: Tips and tutorials for managing your email, calendar, and contacts.

• Microsoft Office: Guides for getting the most out of Word, Excel, PowerPoint, and other Office applications.

• Microsoft Teams: Best practices for communication and collaboration using Teams.

• Mobile Email Setup: Step-by-step instructions for setting up your company email on your mobile device.

• IT 101: Essential information on password security, spam and phishing, and basic computer troubleshooting.

• Remote Access: How to securely access our services from anywhere.

• Network Storage and File Shares: Instructions for accessing and managing shared files and network storage.

Get Started

Browse through the categories and articles to find the help you need. Each section is designed to be user-friendly and informative, providing you with clear, step-by-step instructions and best practices.

Need More Help?

If you can't find what you're looking for or need additional assistance, don't hesitate to reach out to our IT support team at [email protected]/Ext: 2374. We're here to help you succeed!

Jump right in